* We will contact you in 48 hours for new estimated arrival time if the item that you ordered is not in stock. It takes 2-4 weeks to replace the order.
*To check your shipping cost, first, select the items you wish to place an order at the cart then input your address,it will show your available shipping rates.
*Please do not count the day the order was placed as part of the delivery days.
Weekends and holidays are also not counted as delivery days.
Saturday deliveries are only available with special arrangements.
*The package guarantee does not apply when transportation networks are disrupted.
*Our shipping department does not ship orders on Saturdays, Sundays or Holidays.
*Please provide us physical shipping address, not P.O.Boxes. UPS and Fedex are not available for delivery to P.O. Boxes.
*Our retail stores are independently operated from our website. Online purchases can only be exchanged or returned online at FlowergirldressShop.com. They can not be exchanged or returned to any of our stores.
*Free shipping will be honored over total sale of $75.00 (offer applies to 48 contiguous states only) . If you received free shipping and wish to return the merchandise, the shipping cost will be deducted from your refund. "Free shipping" is given under the condition of purchase. If returned items reduce total sale to below $75.00 on Ground shipments, a shipping and handling fee (Standard Delivery Cost) will be applied.
*We reserve the right to require signature on all deliveries. However, please let us know if you have special situation where you do not wish to request signature.